On this page we've collected the most frequently asked questions from our Community. Can't find the answer you're looking for?
Write to usOur creams are customized for your skin. The quiz is essential to understand your acne type and what products you need to combat it while respecting your skin barrier.
Not sure if your acne is caused by hormonal changes? Don't worry, after taking our quiz, you'll receive an email that will tell you the best treatment strategy for your skin. If your acne doesn't appear to be hormonal, we'll recommend starting with just a skincare package, and your skin specialist will advise you if you need additional medical support after a few months of using the Night Cream.
Our Night Cream formulations are designed to treat all types of blemishes: from blackheads to cysts. Take the quiz and find out which Night Cream we've designed for you.
Have you ever noticed how your blemishes change from month to month? Skin is constantly evolving, and your cream must adapt to its changes to be effective. Month after month, your dedicated Skin Specialist will ask you how your skin is doing and will adapt the formulation of your next Night Cream to the changes in your acne.
It depends on the products; our Skincare Routines recommend products you should use in combination with the Night Cream to enhance its action, based on our dermatological protocol. However, if you prefer to use up the products you already have before purchasing the ones we've recommended, talk to your Skin Specialist who will advise you whether you can continue using them or if you should discontinue use.
We've developed different formulations and active concentrations for all acne and skin types. When you take the quiz, our system connects you to the right cream for you based on our dermatological protocol, and when you purchase one of our skincare packages, your Skin Specialist manually confirms the product the system automatically selected for your acne.
Yes, with both medical support packages, you will be put in touch with one of our acne-experienced Dermatologists
Yes, but we don't recommend it because even if your problem is internal, a personalized skincare routine that changes with your skin is FUNDAMENTAL - especially if you are under the care of a dermatologist and your skin is constantly evolving.
Our Chief Scientist has created a medical protocol for acne treatment based on over 30 years of experience and clinical research. All our dermatologists follow the Dermaself scientific protocol and prescribe tests and therapies based on it.
